Frequently Asked Questions
Everything you need to know about our exclusive drops and designer collaborations.
How long does shipping take for limited edition drops?
Shipping times vary by product. Items marked as 'Pre-Order' will have an estimated ship date on the product page. In-stock items typically process within 3-5 business days.
What is your return policy for collector items?
Due to the exclusive and limited nature of our products, all sales are final. We only accept returns or exchanges if the item arrives damaged or defective.
Can I modify my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is confirmed, we are unable to change sizes, quantities, or shipping addresses.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and digital wallets including Apple Pay and Google Pay for a seamless checkout experience.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.
How can I ensure I don't miss a product launch?
We recommend signing up for our newsletter and following our social channels to receive early notifications and countdowns for all upcoming fashion and toy collaborations.